2018-05-19
The complainant has a hearing impairment and is unable to communicate by telephone. She alleged she was unable to apply for a position as waiter/kitchen-hand with the respondent café because the online advertisement sought ‘voice only’ applications.
The café owner advised she has dyslexia and sought ‘voice only’ applications to accommodate her disability.
The complaint was resolved when the café owner, in response to the complaint, allowed the complainant to apply for the role in person. She also modified the online advertisement to allow other applicants with hearing impairment to apply in person.
Year
Discrimination type
Disability Discrimination Act
Grounds
Disability
Areas
Employment
Revised terms and conditions
Policy change/Change in practice
Amount