2020-06-05
The complainant is a transgender woman. She alleged that a staff member of the respondent supermarket told her she was not a woman and laughed at her for wearing a dress.
On being advised of the complaint, the supermarket indicated a willingness to try to resolve the complaint by conciliation.
The complaint was resolved with an agreement that the supermarket apologise to the complainant for the events giving rise to the complaint and take the opportunity to remind staff of their obligations to treat all customers with dignity and respect.
Year
Discrimination type
Sex Discrimination Act
Grounds
Gender identity
Areas
Goods, services and facilities
Apology - Private
Anti-discrimination/EEO training reviewed/revised
Amount