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13 November 2024Conciliation register
2024-02-03
The complainant alleged the respondent real estate agent denied her access to a property because she was accompanied by an assistance dog. The real estate company apologised to the complainant for her experience and expressed a desire to try to resolve the complaint by conciliation. The complaint was resolved by conciliation. The real estate agent was counselled and attended anti… -
6 November 2024Conciliation register
2023-10-02
The complainant is 78 years of age and has a significant hearing impairment. He claimed the respondent cinema did not have the appropriate facilities to enable him to hear the film soundtrack. He claimed staff spoke to him abruptly and considered this may not have occurred if he was a younger person. On being notified of the complaint, the cinema indicated a willingness to participate in -
Disability Rights
14 December 2012SpeechAccess on the agenda
Paper delivered by Elizabeth Hastings Disability Discrimination Commissioner 1993-97 at the Creating Accessible Communities Conference Fremantle, 12 November 1996 -
Disability Rights
14 December 2012Speech
Access to Electronic Commerce
Address By Graeme Innes Deputy Disability Discrimination Commissioner to the Conference Of The Roundtable For People With A Print Disability 22 May 2000 -
Disability Rights
14 December 2012Speech
Sydney City Access Forum
I would like to thank you Councillor Kemmis and your CEO Monica Barone for the invitation to attend this Forum as it gives me an opportunity to discuss the critical role that Local Government can play in ensuring people with disabilities have access to, and are able to contribute to, the social, cultural, economic and political community in which we live. -
Disability Rights
14 December 2012Speech
Providing Access to All
Some of us are women and some are men; some of us brought new names and accents in recent decades and some of us have Australian ancestry reaching back tens of thousands of years; and some of us have one or more disabilities. -
Disability Rights
14 December 2012Webpage
Disability Rights: Electoral access
The Australian Human Rights Commission has received a complaint under the Disability Discrimination Act 1992 alleging discrimination by the State Electoral Commission in that the Local Government elections conducted in NSW in 1999 were not accessible, or not equally accessible to many people with disabilities. -
Rights and Freedoms
27 May 2021VideoAccessible technology: Human Rights and Technology 2021
New technology can make our community more inclusive – but we need smart design that works for everyone. The Australian Human Rights Commission's new report on Human Rights and Technology recommends new standards to ensure accessible technology for all, as Human Rights Commissioner Edward Santow explains. Read more: https://tech.humanrights.gov.au -
25 September 2013Book page
8 A right to access the Internet
While there appears to be no express right of general application to ‘access cyberspace/the Internet’ stipulated in any of the major international human rights instruments, [210] it has been argued at the international level that such access is critical, particularly in terms of the right to freedom of expression, and in the redressing of structural disadvantage. Accordingly a number of… -
Education14 March 2019Teachers Article
Disability Rights, Accessibility and Liveability
Read a student resource that explores how people with disabilities may face difficulties accessing places and how you can help create solutions. -
Disability Rights
14 December 2012Speech
Deafness Forum Hearing Access Seminar
I always like to begin my presentations with a humorous anecdote or joke of some kind. For one thing, it lets me know that someone is actually listening, and it also lulls the audience into a false sense of security for the dry parts to follow. So as part of my preparation for this morning's discussion of disability discrimination law in Australia, I decided to find an answer to the important… -
Disability Rights
14 December 2012Speech
Achieving equal access to telecommunications
Paper for Consumer Telecommunications Network conference, "Is the future calling: consumers and new telecommunications technologies", Sydney, 24 November 2000 David Mason, Director, Disability Rights policy, HREOC -
6 November 2024Conciliation register
2023-10-03
The complainant has a vision impairment and is accompanied by a guide dog. He alleged that drivers engaged by the respondent ride-share company declined to drive him and his guide dog on multiple occasions. He claimed the drivers originally accepted his trip, but once he requested the passenger seat be moved forward to accommodate his guide dogs, the drivers rejected his trip and directed… -
Disability Rights
14 December 2012Webpage
Frequently asked questions: Access to premises
See also the material linked from our access to premises page for more detailed resources including Commission advisory notes and policy papers, complaint outcomes, and links to other resources. -
Disability Rights
14 December 2012Speech
Access to premises – nearly there? (2009)
Since the Disability Discrimination Act (DDA) came into force in March 1993 complaints to the Australian Human Rights Commission and State/Territory anti-discrimination agencies have shown that while a building might meet the requirements of building law it could still be the subject of a successful complaint under anti-discrimination law. -
Legal
14 December 2012WebpageInquiry into Access to Justice (2009)
The Australian Human Rights Commission (the Commission) makes this submission to the Senate Legal and Constitutional Affairs Committee in its Inquiry into Access to Justice. -
Race Discrimination
29 October 2024WebpageMyths and misconceptions about Racism
We all have a role to play in building our own anti-racism skillset, and challenging myths and misconceptions about racism in Australia. -
Disability Rights
14 December 2012Speech
Getting there: access to public transport
I am particularly pleased to join in opening this international conference on mobility and transport for elderly and disabled people and to be discussing accessible transport here in Western Australia. The Government of Western Australia deserves recognition for the commitment it is showing to making public transport accessible: a commitment adopted in principle, policy and plans and increasingly… -
Commission – General
5 November 2024PublicationAnnual Report 2023-24
Year in Review The Australian Human Rights Commission is a vital national institution which has been promoting justice and human rights for Australians for close to forty years. It is an honour to write this message as the Commission’s new President. In December 2023, the world commemorated 75 years of the Universal Declaration of Human Rights. The Declaration lays the foundation for peace -
Rights and Freedoms
30 November 2016Speech
Access and equity: human rights in practice
Speech to SydWest Multicultural Services AGM Edward Santow – speaking notes – CHECK AGAINST DELIVERY Acknowledgements: the traditional Aboriginal owners of the land, the Darug people Dr Chandrika Subramaniyan (Chair, SydWest Multicultural Services) Elfa Moraitakis (CEO, SydWest) Introduction Australia is a wonderful country: warm, welcoming, open. It’s the country that my father’s father…