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The complainant was employed at a food product factory. She alleged that during her pregnancy her manager called her ‘fat’ and said she would need a size 22 shirt when she asked for a size 14 shirt in front of other colleagues and told a colleague who touched her belly ‘don’t do that or she will yell at you’. The complainant also claimed she was required to perform physically demanding tasks…

The complainant is Filipino and was placed by the respondent labour-hire company at a government department. He claimed another independent contractor at the department made comments to him such as 'it’s just because you're Filipino' and 'it reminded me of you, you know, the Filipinos who live in the slums', and called him 'Charlie'. The complainant’s contract at the department ended before…

The complainant has bilateral trans-tibial (below-the-knee) amputations. He claimed ramps at the respondent café were temporarily blocked off and he slipped and nearly fell trying to access the café via steep stairs. The café confirmed ramp access had been temporarily unavailable and indicated a willingness to participate in conciliation. The complaint was resolved. The café apologised to…

The complainant’s daughter has depression and Attention Deficit and Hyperactivity Disorder and attended the respondent private high school. The complainant alleged the school discriminated against her daughter on the ground of her disability by excluding her from school camps and other activities and by not permitting her to return to school following a self-harm incident. The complainant…

The complainant is 67 years of age and was employed as a site supervisor at the respondent industrial technology company. He claimed that the company was proposing to reallocate one of the key responsibilities of his role to a younger employee. He also claimed his manager continually referred to him as "old man", "old fart" and "geriatric", continually asked him when he intended to retire…

The complainant alleged the respondent recruitment agency cancelled two job interviews because one of its clients became aware of his criminal record. He claimed a staff member of the agency told him the agency would no longer represent him because of his criminal record. The complainant had been convicted of possession of tainted material. The recruitment agency advised one of its clients …

The complainant was employed in a temporary administrative role with the respondent distribution centre while the company looked for someone to fill the role on a permanent fulltime basis. She alleged the company told her there was no further work available for her after becoming aware of her pregnancy, but employed another person on a temporary basis in her place. The company claimed a…

The complainant experiences difficulty in standing for long periods due to arthritis. He claimed he had difficulty completing paperwork at the respondent service provider outlet because only waist-high tables with no chairs were provided. On receiving the complaint, the service provider indicated a willingness to try to resolve the matter through conciliation. The complaint was resolved. The…

The complainant has a vision impairment and has an assistance animal. She alleged a staff member of the respondent restaurant asked her to leave when he saw her assistance animal. The complainant said she attempted to explain to the staff member the role of her assistance animal but ultimately decided to leave the restaurant with her friends. On being advised of the complaint, the restaurant…

The complainant was employed by the respondent advertising company. She broke her arm outside work during her probation period and required treatment and time off work to recover. She alleged that she was told she had placed the company in a difficult position and that the company terminated her employment 11 days after she broke her arm. The company claimed the complainant was dismissed…

The complainant has a spinal cord injury and uses a motorised scooter for mobility. She alleged the respondent lawn bowls club informed her she would not be permitted to use her scooter in the club and would be required to have an attendant assist her to use the club’s manual wheelchair. The complainant advised her husband would be unable to assist her due to his own disability. On being…

The complainant was employed as a construction supervisor with the respondent construction company and has depression arising from a work-related injury. He alleged the company did not accommodate his disability and ultimately made his position redundant. He also alleged a manager referred to his time off work due to his disability as “a holiday” at a supervisors’ meeting. The company…

The complainant has Multiple Chemical Sensitivity Syndrome and is extremely sensitive to commercial weed spray. She claimed the respondent local council proposed to spray commercial weed spray along the border of her rural property and declined her requests to create a spray exclusion zone and/or to postpone the spraying to enable her to make temporary arrangements for alternative…

The complainant is Chinese and bought a discounted item on the respondent retailer’s website. He alleged that, when he attempted to return the item at one of the retailer’s outlets, a staff member said words to the effect that “you Asians” purchase discounted items only to fraudulently return them and claim the full retail price. The retailer denied the alleged comment but agreed to…

The complainant has paralysis in her right side and uses an electric wheelchair. She stayed at the respondent caravan park and alleged the accessible bathroom was not accessible to her because it had a steep, makeshift entry ramp and no horizontal grab rails in the shower. She also claimed that she was required to hold a key for the accessible bathroom by paying a refundable bond when she…

The complainant has autism spectrum disorder and Tourette's Syndrome and was studying speech pathology at the respondent university. She claimed the university advised her it could not find her a placement unless she could overcome her cough/tic. The complainant said she felt she had no option but to transfer to a different university. On being advised of the complaint, the university agreed…

The complainant is blind. She claimed she was unable to access receipts and instructions for products purchased from the respondent retailer because the information was provided in print. On being advised of the complaint, the retailer indicated a willingness to try to resolve the matter by conciliation. The complaint was resolved with an agreement that the retailer: • Provide all invoices…

The complainant was employed on a casual basis as a store assistant at the respondent grocery store. She alleged the store owner sexually harassed her, including by making her take a tablet without telling her what it was, asking her about her sex life, telling her about his sex life, hugging her and kissing her on the cheek. She said she resigned because of this conduct. On being advised of…

The complainant has spinal muscular atrophy and uses a wheelchair. He alleged a number of theatres at the respondent cinema were not accessible to him due to stairs. On being advised of the complaint, the cinema indicated a willingness to try to resolve the matter by conciliation. The complaint was resolved with an undertaking by the cinema to: • Ensure session information on its website…

The complainant worked as a sales assistant in a liquor store owned by the respondent supermarket. He advised he took time off work to undergo treatment for cancer and injured his finger while on leave. The complainant claimed he became depressed after his manager disclosed his disability to staff and customers. He advised he was cleared to return to work on modified duties after several…