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The complainant has a neurological condition and paraplegia. He claimed the pool at the respondent gym, which he used for hydrotherapy, was not accessible and he had fallen as a result. He claimed he was offered a water-wheelchair but felt this was undignified and railings should be provided to allow safe access to the pool. On being notified of the complaint, the gym indicated a willingness…

The complainant is blind. His employer offered him the opportunity to participate in a postgraduate leadership program delivered by the respondent not-for-profit organisation. The complainant said he informed the organisation of his disability on enrolment and requested adjustments to accommodate his disability, including the provision of reading materials in an accessible format. The…

The complainant worked as a childcare worker for the respondent childcare centre. She developed a pregnancy-related medical condition and asked for adjustments to accommodate her condition, including reduced hours and weightlifting restrictions. She said these requests were accommodated initially. However, she alleged that after a period of leave, she was informed that on her return, she…

The complainant was employed with the respondent investment firm as a business partner in corporate trust. She alleged that while she was on maternity leave to have her third child, the firm employed someone to permanently fill her role without consulting her or discussing her return to work. She said that when she sought to return to work on a part-time basis, the firm asked her to move to…

The complainant worked for the respondent real estate agency and alleged her manager sexually harassed her, including by touching her on the legs and thighs, massaging her shoulders and making sexually explicit comments. She alleged that after she complained about the conduct, the agency victimised her by removing her from two projects as lead agent and performance managing her. She further …

The complainant says he is homosexual and worked as a dispute officer with the respondent bank. He alleged a colleague made numerous comments about his sexuality and asked him if he was sexually involved with another male colleague. The complainant said he told his colleague that the comments made him uncomfortable and asked him to stop. He alleged his colleague did not take his request…

The complainant is employed as a retail assistant with the respondent retailer. She alleged the company’s appearance standards policy, which had recently been circulated, required female employees to wear make-up and used gendered language and stereotypes. For example, she said the policy required women to wear their hair tied back, rather than requiring any employee with long hair to tie…

The complainant contacted the respondent company for service because she was experiencing problems with appliances she had purchased from the company. She claimed when she called the mobile number of the technician for the company to enquire about the status of the repair, she heard another male answer the phone and refer to her as ‘some bitch’ to the technician. She claimed the technician…

The complainant worked as an administration assistant with the respondent infrastructure company. She alleged her manager sexually harassed her, including by making sexual advances by text message, commenting on her breasts, inviting her to a hotel and offering to go to her place and give her a massage. She said that she complained to her manager’s supervisor about the conduct. She claimed…

The complainant is from China and claimed that when she contacted the respondent law enforcement agency to report an incident of domestic violence, she was not provided with a Mandarin language interpreter, despite requesting one. She alleged her claim was not adequately investigated and she was not assisted to find safe accommodation because she was unable to effectively communicate with

The complainant was employed as a store manager with the respondent retailer and injured his collar bone in a non-work-related incident. He said he was deemed unfit for any duties for four weeks and then fit for duties with restrictions on what weight he was able to lift. The complainant alleged the retailer and its owner would not allow him to return to work until he was fit to resume all…

The complainant has strabismus (is ‘cross-eyed’) and was employed by a labour-hire company to work at the respondent insurance company. He alleged a colleague would make fun of him and his disability, mimic him to other staff by crossing her eyes and berate him. He said he raised concerns about this conduct with a manager and was told this was his fault because he was not a good fit for the…

The complainant took time off work with the respondent government authority and was diagnosed with motor-neurone disease. He said he contacted the authority to discuss a return to work and asked if the office was wheelchair accessible, given he now used a wheelchair for mobility. He alleged the authority required him to prove his diagnosis even though he had already provided a medical…

The complainant’s 15-year-old son has Autism Spectrum Disorder and Attention-Deficit and Hyperactivity Disorder and can become distressed when in crowded and noisy environments. The complainant claimed he was unable to take his son to a multi-day agricultural show because organisers did not schedule a day with reduced noise and crowds in order to accommodate the needs of people with…

The complainant is employed as a retail assistant with the respondent retailer. She alleged the company’s appearance standards policy, which had recently been circulated, required female employees to wear make-up and used gendered language and stereotypes. For example, she said the policy required women to wear their hair tied back, rather than requiring any employee with long hair to tie…

The complainant was employed by the respondent multinational corporation. She alleged her manager discouraged her from applying for a national role after he became aware she intended to undertake in-vitro fertilisation. She also alleged that the company made her role redundant while retaining a less experienced male in a similar role. The company said the work formerly performed by the…

The complainant has multiple chemical sensitivity syndrome and is employed in an administrative role with the respondent government department. She alleged the department did not direct her colleagues to avoid wearing scents, did not allow her to purchase products to remove lingering scents, did not let her block vents near her workspace and did not permit her to relocate to a different…

The complainant has depression and post-traumatic stress disorder and has an assistance animal. He alleged the respondent accommodation provider denied him accommodation when made aware that he has an assistance dog, citing a ‘no pets’ policy. On being advised of the complaint, the accommodation provider indicated a willingness to participate in conciliation to try to resolve the complaint…