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The complainant is deaf and worked for the respondent vocational training provider. He alleged that his employer and his manager discriminated against him on the ground of his disability, including by excluding him, failing to install visual fire alarms throughout the premises and failing to install a visual doorbell to the staff room. On being advised of the complaint, the respondents…

The complainant alleged that the respondent software business terminated his employment in a sales role three weeks after recruiting him because of his criminal record. The complainant said he had left his employment with another employer to take up the position with the business. The complainant was charged with, but not convicted of, assault and domestic violence related offences six years…

The complainant has a brain injury and alleged the respondent theatre company did not allow the online purchase of companion tickets and that seating maps did not show the location of doors or steps. The theatre company advised that, in response to the issues raised in the complaint, it undertook a review and upgrade of its online ticket purchasing platform and seating maps. The company said…

The complainant alleged the respondent employment agency posted an advertisement seeking a ‘young’ security professional. The employment agency said a mistake had been made and there had been no intent to exclude any person from applying, or being considered, for the role on the ground of age. The agency undertook to amend the advertisement and deliver anti-discrimination training to new…

The complainant was employed as a manager at a gym. She alleged the gym’s owner sexually harassed her, including by inviting her to travel with him, noting his wife would not mind, and inviting her to move in with him if she ever broke up with her partner. The respondent had sold the gym before the complaint was lodged with the Commission. The gym’s former owner denied the allegations but…

The complainant worked for the respondent clothing retailer as a fitter of intimate apparel. She alleged the retailer reduced her hours from approximately 35 to three to six hours per week after becoming aware of her intention to have children. She further alleged that, once she informed the retailer of her pregnancy, her hours were further reduced and unwarranted concerns about her…

The complainant attended the respondent film school to have a showreel recorded. She alleged the film director sexually harassed her during filming, including by saying "yes I am big… it's big alright… am I in?’. She claimed the film school did not respond to her complaint about the director’s conduct. On being advised of the complaint the respondents indicated a willingness to try to…

The complainant was employed as a shop assistant with the respondent food outlet. She alleged the franchise owner sexually harassed her, including by making comments about her body, taking private photos from her phone, lifting up her shirt, touching her and exposing himself to her. The business denied the allegations but agreed to participate in conciliation. The complaint was resolved with…

The respondent labour-hire company placed the complainant at a dental practice in the role of dental assistant. The complainant alleged a dentist sexually harassed her, including by touching her arm, standing close to her, breathing down her neck and asking questions about her personal life. She alleged the labour-hire company stopped offering her work after she complained about the…

The complainant has depression, impaired mobility, is often bed-ridden and has an assistance animal. The complainant was a public housing tenant and claimed he was not permitted to install a fitted animal door on his property to allow his dog to move indoors and outdoors independently without the complainant having to get up to let the dog in or out. On being advised of the complaint, the…

The complainant is 70 years of age and was employed as a coordinator at the respondent childcare provider. She claimed her manager fabricated concerns about her performance and the organisation placed her on a performance management plan. She alleged her manager and the company were pressuring her to resign because of her age. The company claimed genuine concerns were held about the…

The complainant is 52 years of age and applied for an overseas position as an English teacher. She alleged the respondent company did not progress her application because it considered she would be unlikely to secure a visa due to her age. The company claimed the decision not to hire the complainant was based on merit and suitability for the role. The complaint was resolved with an agreement…

The complainant is 66 years of age and an alumni of the respondent university. He sought to join a university club and alleges the club offered membership free of cost only to alumni under the age of 35. He said the club did not offer him free membership despite him being retired and on a fixed income. The university claimed that the offer of free membership to alumni under 35 was not…

The complainant is 77 years of age and alleged the respondent insurer did not offer him motorbike insurance because of its policy not to insure riders over the age of 75. The insurer that, while there was a policy of not insuring riders over 75, staff had discretion to offer coverage to older riders. The insurer considered the complainant should have been offered insurance given he had…

The complainant has muscular dystrophy and has difficulty walking. He alleged he was unable to access the respondent supermarket outlet because there was a high step at the front entrance and the accessible entrance was locked. The supermarket advised that, in response to the complaint, it would keep the accessible entrance open during business hours. The complaint was resolved with an…

The complainant is blind. His employer offered him the opportunity to participate in a postgraduate leadership program delivered by the respondent not-for-profit organisation. The complainant said he informed the organisation of his disability on enrolment and requested adjustments to accommodate his disability, including the provision of reading materials in an accessible format. The…

The complainant applied for a position as a support worker with the respondent community organisation. She said the organisation withdrew an offer of casual employment once aware of her criminal record.The complainant had been convicted of common assault on three occasions with the most recent conviction occurring eight years earlier. On being advised of the complaint the community…

The complainant alleged that his application for employment as a senior network engineer was not successful because of his criminal record. The complainant was charged with assault in company but no conviction was recorded. The company claimed the complainant’s criminal record was inconsistent with the inherent requirements of the role, as the successful applicant would have contact with

The complainant alleged that his application for employment as a senior network engineer was not successful because of his criminal record. The complainant was charged with assault in company but no conviction was recorded. The company claimed the complainant’s criminal record was inconsistent with the inherent requirements of the role, as the successful applicant would have contact with