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14 January 2021Conciliation register
2019-05-02
The complainant is 66 years of age and an alumni of the respondent university. He sought to join a university club and alleges the club offered membership free of cost only to alumni under the age of 35. He said the club did not offer him free membership despite him being retired and on a fixed income. The university claimed that the offer of free membership to alumni under 35 was not… -
14 January 2021Conciliation register
2019-05-01
The complainant is 77 years of age and alleged the respondent insurer did not offer him motorbike insurance because of its policy not to insure riders over the age of 75. The insurer that, while there was a policy of not insuring riders over 75, staff had discretion to offer coverage to older riders. The insurer considered the complainant should have been offered insurance given he had… -
Children's Rights19 May 2023Project
Supporting Quality Engagement with Children
Project overview The Supporting Quality Engagement with Children consultation project aims to include the voices of children, young people and their families in policies and services that directly affect them. The five Key National Strategies The National Children’s Commissioner, Anne Hollonds is undertaking consultation activities across five Key National Strategies. Safe and Supported:… -
Technology and Human Rights16 May 2023Opinion piece
Chatbot Race must not be Run with Blinkers on
Learn more about the risks of developing generative artificial intelligence products with disregard for human rights. -
30 September 2020Conciliation register
2019-02-03
The complainant has muscular dystrophy and has difficulty walking. He alleged he was unable to access the respondent supermarket outlet because there was a high step at the front entrance and the accessible entrance was locked. The supermarket advised that, in response to the complaint, it would keep the accessible entrance open during business hours. The complaint was resolved with an… -
2 July 2021Conciliation register
2020-06-11
The complainant has anxiety and Attention Deficit and Hyperactivity Disorder, as well as other medical conditions. He applied for total and permanent disability, income protection and life insurance with the respondent insurer through the respondent superannuation fund. The complainant alleged his application for life insurance was originally approved with certain exclusions and his… -
11 September 2020Conciliation register
2019-01-02
The complainant applied for a position as a support worker with the respondent community organisation. She said the organisation withdrew an offer of casual employment once aware of her criminal record.The complainant had been convicted of common assault on three occasions with the most recent conviction occurring eight years earlier. On being advised of the complaint the community… -
11 September 2020Conciliation register
2019-01-01
The complainant alleged that his application for employment as a senior network engineer was not successful because of his criminal record. The complainant was charged with assault in company but no conviction was recorded. The company claimed the complainant’s criminal record was inconsistent with the inherent requirements of the role, as the successful applicant would have contact with -
11 September 2020Conciliation register
2019-01-01
The complainant alleged that his application for employment as a senior network engineer was not successful because of his criminal record. The complainant was charged with assault in company but no conviction was recorded. The company claimed the complainant’s criminal record was inconsistent with the inherent requirements of the role, as the successful applicant would have contact with -
11 February 2021Conciliation register
2020-02-13
The complainant worked as a childcare worker for the respondent childcare centre. She developed a pregnancy-related medical condition and asked for adjustments to accommodate her condition, including reduced hours and weightlifting restrictions. She said these requests were accommodated initially. However, she alleged that after a period of leave, she was informed that on her return, she… -
11 February 2021Conciliation register
2020-02-11
The complainant worked for the respondent real estate agency and alleged her manager sexually harassed her, including by touching her on the legs and thighs, massaging her shoulders and making sexually explicit comments. She alleged that after she complained about the conduct, the agency victimised her by removing her from two projects as lead agent and performance managing her. She further … -
11 February 2021Conciliation register
2020-01-09
The complainant says he is homosexual and worked as a dispute officer with the respondent bank. He alleged a colleague made numerous comments about his sexuality and asked him if he was sexually involved with another male colleague. The complainant said he told his colleague that the comments made him uncomfortable and asked him to stop. He alleged his colleague did not take his request… -
11 February 2021Conciliation register
2019-07-14
The complainant is employed as a retail assistant with the respondent retailer. She alleged the company’s appearance standards policy, which had recently been circulated, required female employees to wear make-up and used gendered language and stereotypes. For example, she said the policy required women to wear their hair tied back, rather than requiring any employee with long hair to tie… -
11 February 2021Conciliation register
2019-07-13
The complainant contacted the respondent company for service because she was experiencing problems with appliances she had purchased from the company. She claimed when she called the mobile number of the technician for the company to enquire about the status of the repair, she heard another male answer the phone and refer to her as ‘some bitch’ to the technician. She claimed the technician… -
11 February 2021Conciliation register
2019-07-12
The complainant worked as an administration assistant with the respondent infrastructure company. She alleged her manager sexually harassed her, including by making sexual advances by text message, commenting on her breasts, inviting her to a hotel and offering to go to her place and give her a massage. She said that she complained to her manager’s supervisor about the conduct. She claimed… -
10 February 2021Conciliation register
2020-02-07
The complainant is from China and claimed that when she contacted the respondent law enforcement agency to report an incident of domestic violence, she was not provided with a Mandarin language interpreter, despite requesting one. She alleged her claim was not adequately investigated and she was not assisted to find safe accommodation because she was unable to effectively communicate with -
10 February 2021Conciliation register
2020-01-04
The complainant was employed as a store manager with the respondent retailer and injured his collar bone in a non-work-related incident. He said he was deemed unfit for any duties for four weeks and then fit for duties with restrictions on what weight he was able to lift. The complainant alleged the retailer and its owner would not allow him to return to work until he was fit to resume all… -
10 February 2021Conciliation register
2020-01-03
The complainant has strabismus (is ‘cross-eyed’) and was employed by a labour-hire company to work at the respondent insurance company. He alleged a colleague would make fun of him and his disability, mimic him to other staff by crossing her eyes and berate him. He said he raised concerns about this conduct with a manager and was told this was his fault because he was not a good fit for the… -
10 February 2021Conciliation register
2019-07-14
The complainant is employed as a retail assistant with the respondent retailer. She alleged the company’s appearance standards policy, which had recently been circulated, required female employees to wear make-up and used gendered language and stereotypes. For example, she said the policy required women to wear their hair tied back, rather than requiring any employee with long hair to tie… -
10 February 2021Conciliation register
2019-07-11
The complainant was employed by the respondent multinational corporation. She alleged her manager discouraged her from applying for a national role after he became aware she intended to undertake in-vitro fertilisation. She also alleged that the company made her role redundant while retaining a less experienced male in a similar role. The company said the work formerly performed by the…