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It was only ten months ago that I congratulated the Australian Bankers' Association on their commitment to making electronic based services more accessible to people with disabilities and older Australians.

Have you ever stopped to think about all the things that we take for granted? When you're wandering through the breakfast cereal isle at the supermarket, for example, do you ever wonder whether Uncle Toby really was? If so, was he related to Sara Lee? Were Nana's apple pies originally made by Granny Smith? It's not so much that familiarity breeds contempt as that it lulls us into a state of mind…

I want to talk today about the relationship between the lofty principles of international law on human rights and the practical realities for people with a disability in Australia.

I am pleased to have this opportunity to personally congratulate the National Australia Bank and all your staff on the work you have been doing to ensure people with disabilities have equal access to your services and facilities.

I am particularly pleased to welcome the Honourable Daryl Williams, Attorney-General of the Commonwealth of Australia, who has kindly agreed to open our proceedings.

I am here today partly because Michelle Castagna was quick off the mark in organising me to come before I had accepted any of the numerous other possibilities for events for the international day.

It is a pleasure to be able to be here to present a certificate of appreciation which, in a small way, commemorates Barossa Council's commitment to equality and access for people with disabilities through its development of a Disability Action Plan under the Disability Discrimination Act.

Tonight's ceremony is, in part, a belated celebration of the recognition of the ABC as national award winner in the Prime Minister's Employer of the Year awards for 2000.

Thank you, Dr Morgan, for the invitation to attend this launch of the Westpac Disability Discrimination Act Action Plan. I am most pleased to formally receive a copy for the Commission to register.

This law applies in all areas of public life, and specifically access to public premises. This means that premises and related facilities should not impede the use in any way by people with disabilities.

A picture paints a thousand words, but most Australians gave up watching silent movies in the first half of the last century. However, for 1.7 million Australians who are Deaf or hearing impaired this is a historic day. For them it marks the beginning of access to the soundtracks of movies - access that most of us have enjoyed for all of our lives.

Let me first pass on regrets from Sev Ozdowski that he was not able to be here as planned. He very much wanted to attend this as the first major disability conference since he commenced duty as Disability Discrimination Commissioner at the end of last year - but he had surgery this week that meant he could not travel.

As Federal Acting Disability Discrimination Commissioner, I'd like to take this opportunity to congratulate the Victorian Government and venues that have supported the Companion Card concept.

Introduction Distinctive features of the DDA Definition of disability Standards Limits of standards Action plans Focus of legislation on long term and large scale change Exemptions Complaint processes Courts and the role of anti-discrimination agencies

Paper for Consumer Telecommunications Network conference, "Is the future calling: consumers and new telecommunications technologies", Sydney, 24 November 2000 David Mason, Director, Disability Rights policy, HREOC

Graeme Innes AM Deputy Disability Discrimination Commissioner Human Rights and Equal Opportunity Commission Physical Disability Council of Australia 20 November 2000

The title I have taken for these remarks is "Is there a slow lane on the information superhighway". I fear that by now there may already be something dated or quaint in using the term "information superhighway". I am going to use it anyway, and perhaps make matters of style worse by adding reference to a slow lane, because I think a few important issues are suggested by this…

Address By Graeme Innes Deputy Disability Discrimination Commissioner to the Conference Of The Roundtable For People With A Print Disability 22 May 2000

As you know, the Commonwealth Disability Discrimination Act, and equivalent laws in all States, make it unlawful to discriminate on the ground of a person's disability. One of the areas covered by the Act is access to premises. The only exception to this is where a building is already constructed not providing access, and alteration to provide access would cause unjustifiable hardship.

Today is International Day of People with Disabilities. It is a day for acknowledging those among us whose daily lives include the realities of a disability.