Guidelines on equal access to digital goods and services
Disability Rights
All organisations should aim to avoid discrimination by providing equal access to digital goods and services to everyone.
These Guidelines are an update of the Australian Human Rights Commission’s World Wide Web Access: Disability Discrimination Act Advisory Note ver 4.1 (2014).
This update builds upon the previous versions of the Commission’s Advisory Note to reflect:
- changes in technology
- updated national and international standards
- new policies.
These Guidelines are available to download.
Download Guidelines on equal access to digital goods and services as a PDF (3.6 MB)
Download Guidelines on equal access to digital goods and services in Word (4.8 MB)About the Guidelines
The Disability Discrimination Act 1992 (Cth) (Disability Discrimination Act) is a federal law that makes discrimination on the ground of disability unlawful in areas of public life. It aims to eliminate discrimination, as far as possible, against people with disability and to recognise that people with disability have the same fundamental rights as others.
These Guidelines will assist organisations to meet their obligations under the Disability Discrimination Act when providing digital goods and services.
The standards and guidelines will help organisations to meet their obligations under the Disability Discrimination Act. They are the minimum organisations should aim for.
The Guidelines are organised into 3 chapters:
- overview of the Disability Discrimination Act and how it applies to digital goods and services
- recommendations for organisations and businesses on how to provide equal access to digital goods and services
- standards and guidelines that apply in Australia.
We encourage you to download and read the Guidelines.
