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The complainant’s sex assigned at birth was female but they identify as non-binary/gender-fluid and is attracted to women. The complainant wished to attend an event hosted by the respondent. The website stated that the dress code was formal and that women must wear a dress and men must wear pants. The complainant alleged the respondent declined their request to wear a shirt and pants. The

The complainant alleged the respondent golf club discriminated against her on the basis of sex by removing early morning tee off timeslots for a women's golf competition while not doing so for the equivalent men’s gold competition. She also alleged she was victimised for the raising the issue with the club. The club said that the decision to remove the early tee off time slots for the women…

The complainant said he was initially denied entry to a club operated by the respondent company because he was wearing a sleeveless top. He changed into a shirt with sleeves in order to be admitted into the club premises. He said once in the club, he observed many women wearing sleeveless garments. The complainant said the club manager responded to his feedback on the issue by confirming he…

The complainant said that she and her partner attended the respondent night club and they were both wearing flat leather open toed shoes. The complainant said her partner was told he was not allowed to enter because his footwear was inappropriate but she was told ‘you're a girl so your shoes are okay’. She said when she complained that this policy amounted to discrimination she was told she…

The complainant applied for a coordinator position with the respondent retirement village. She alleged the recruitment officer asked her if she had children and commented that a staff member with children sometimes took time off due to the needs of the children. On being advised of the complaint, the retirement village indicated a willingness to try to resolve the complaint by conciliation…

The complainant attended the respondent private high school. She alleged that a colleague sexually harassed her, including by taking photos under her skirt, spreading rumours about her sex life, and circulating photos purported to be of her in the nude. She said she made a complaint about this behaviour to the school, but no action was taken. She claimed the school withdrew an award from her…

The complainant is from Sri Lanka and was employed as a casual team member at the respondent supermarket. He alleged the respondent manager reduced his shifts while employing new Anglo-Saxon/white Australian staff. He also alleged Anglo-Saxon/white Australian staff were allocated less onerous duties, such as selling cigarettes and newspapers and monitoring self-checkout counters as opposed…

The complainant is Sikh and Punjabi and wears a turban over his unshorn hair. He alleged the respondent university required him to wear the graduation trencher hat in order to participate in his graduation ceremony. The complainant said he could not fit the trencher over his turban and could not remove the turban for religious and practical reasons. He alleged university staff were rude and …

The complainant purchased some items at an outlet of the respondent charity. He claimed a store attendant asked him where he was from. He alleged that when he informed her he was from China, she made comments to the effect that 'the Chinese are doing lots of nasty things to the world' and 'Chinese are disgusting'. The respondent charity said the person involved had a different recollection…

The complainant said the respondent called her to offer cleaning services. She alleged that when she asked the price, he said ‘Oh, it’s a bloody Indian’. The respondent recalled saying the words and expressed a desire to try to resolve the complaint by conciliation. The complaint was resolved. The respondent apologised to the complainant, saying that the comment was not nice, was…

The complainant’s son is an Australian citizen who was born outside Australia. She alleged he was unable to be considered for an internship with the respondent engineering company because he was born outside Australia. The engineering company said it had obligations to its stakeholders that required strict recruitment processes. However, after considering the issues raised in the complaint,…

The complainant has post-traumatic stress disorder and has an assistance dog. She booked an overnight stay at the respondent caravan park. She alleged that the caravan park told her only guide dogs were allowed at the park, declined to look at her dog’s identification and advised her to find alternative accommodation. On being notified of the complaint, the caravan park indicated a…

The complainant has post-traumatic stress disorder and was a student at the respondent vocational training organisation. He alleged he was required to undertake a video assessment for a subject, which he was unable to do because of his disability. The training organisation said that the training package and the standards imposed on it by the third-party regulator, required the respondent to…

The complainant has arthritis and is unable to stand for extended periods. He alleged the respondent bowling club declined his request to have a small folding chair on the green while playing the position of ‘skipper’ in order to help him manage the pain associated with his disability. The bowling club said it declined the request because a chair on the green would present a risk to the…

The complainant has a disability that affects his speech and was a client of the respondent government agency. He alleged his case worker kept asking him to repeat himself because she could not understand him and this caused his impairment to become more pronounced. On being notified of the complaint, the agency indicated a willingness to participate in conciliation to try to resolve the…

The complainant has an assistance animal and sought to make a booking at the respondent hotel. He alleged the hotel told him his assistance animal would not be able to stay in his room. He claimed the hotel declined to consider evidence that his dog is an assistance animal. On being notified of the complaint, the hotel indicated a willingness to participate in conciliation to try to resolve…